Tag Archives: www.abouttimeshare.org

Customer Testimonial

Testimonial from a consumer that has had over £2000 returned to her after KwikChex intervened in a mis-selling case

‘I would like to thank you all again for your help in this matter. I always received an answer immediately with expert advice, also with great understanding. Thank you again.’

Mrs C, Feb-17

Note – no fees are charged to consumers seeking help regarding timeshare and related products by Timeshare Task Force (managed by KwikChex).

The Third Age Trust / U3A bans SellMyTimeshare.tv adverts

KwikChex in the capacity of its role leading the Timeshare Task Force, recently received a request for assistance from the Third Age Trust, a registered charity with over 360,000 members dedicated to promoting and assisting education for those no longer in full time employment through the U3A Movement.

One of their members had responded to an advert in the U3A magazine for SellMyTimeshare.tv. They had then been pressured into buying ‘Monster Travel Credits’. This is a bait & switch technique operated by Hollywood Marketing SLU, based in Tenerife and is the company behind Monster Travel and Sell My Timeshare. A recent report by the Direct Marketing Commission (DMC) highlighted the practices of Hollywood Marketing and recommended that their membership of the Direct Marketing Association (DMA) be terminated – see report here

KwikChex is now assisting their member with a refund claim – and The Third Age Trust has confirmed that they will no longer accept advertising from SellMyTimeshare.tv.

The Third Age Trust / U3A bans SellMyTimeshare.tv adverts

KwikChex in the capacity of its role leading the Timeshare Task Force, recently received a request for assistance from the Third Age Trust, a registered charity with over 360,000 members dedicated to promoting and assisting education for those no longer in full time employment through the U3A Movement.

One of their members had responded to an advert in the U3A magazine for SellMyTimeshare.tv. They had then been pressured into buying ‘Monster Travel Credits’. This is a bait & switch technique operated by Hollywood Marketing SLU, based in Tenerife and is the company behind Monster Travel and Sell My Timeshare. A recent report by the Direct Marketing Commission (DMC) highlighted the practices of Hollywood Marketing and recommended that their membership of the Direct Marketing Association (DMA) be terminated – see report here

KwikChex is now assisting their member with a refund claim – and The Third Age Trust has confirmed that they will no longer accept advertising from SellMyTimeshare.tv.

Timeshare Relinquishment / ‘Legal Action’ rogues ordered to repay victims

Neil Mendoza and Michael Girvin, who were convicted in December 2014 of offences relating to misleading consumers, have been ordered to pay £30,000 and £100 respectively.

Mendoza and Girvin used typical scare tactics, falsehoods and pressure to persuade timeshare owners to pay monies for assistance that was not actually being provided.

See details of the news article – http://www.exeterexpressandecho.co.uk/Crooked-Exeter-timeshare-salesman-repay-30-000/story-28099143-detail/story.html

Timeshare Business Check Profile for Neil Mendoza

Timeshare Business Check Profile for Michael Girvin

Timeshare Relinquishment / ‘Legal Action’ rogues ordered to repay victims

Neil Mendoza and Michael Girvin, who were convicted in December 2014 of offences relating to misleading consumers, have been ordered to pay £30,000 and £100 respectively.

Mendoza and Girvin used typical scare tactics, falsehoods and pressure to persuade timeshare owners to pay monies for assistance that was not actually being provided.

See details of the news article – http://www.exeterexpressandecho.co.uk/Crooked-Exeter-timeshare-salesman-repay-30-000/story-28099143-detail/story.html

Timeshare Business Check Profile for Neil Mendoza

Timeshare Business Check Profile for Michael Girvin

ASA Uphold Complaint against Timeshare Solutions Ltd

ASA

The UK Advertising Standards Authority (ASA) has upheld a complaint submitted by KwikChex regarding Timeshare Solutions Ltd www.timesharesolutionsltd.com/.

The investigation by KwikChex was carried out as part of activities by the Timeshare Task Force www.timesharetaskforce.org/ which KwikChex manages.

The investigation by KwikChex challenged whether the testimonials by “Steve”, Mrs P Swift, Vicky Tomgue and Mrs Wilson were genuine because they understood the same testimonials appeared on another website for another timeshare claims company under different names.

The ASA acknowledged that Timeshare Solutions said they held contact details for those who had given the testimonials. However, advertisers need to hold documentary evidence to demonstrate that testimonials used in their advertising were genuine – contact details for the people who gave them, and that testimonials must relate to the advertised product. The ASA requested evidence of the original testimonials together with the contact details. Timeshare Solutions were unable to demonstrate the testimonials were genuine or that they related to their services. Therefore, the ASA concluded that the use of the testimonials on their website was misleading.

The ASA therefore upheld the complaint and concluded that testimonials must not appear again.

The details of the ASA adjudication can be found on the ASA website – http://www.asa.org.uk

ASA Uphold Complaint against Timeshare Solutions Ltd

ASA

The UK Advertising Standards Authority (ASA) has upheld a complaint submitted by KwikChex regarding Timeshare Solutions Ltd www.timesharesolutionsltd.com/.

The investigation by KwikChex was carried out as part of activities by the Timeshare Task Force www.timesharetaskforce.org/ which KwikChex manages.

The investigation by KwikChex challenged whether the testimonials by “Steve”, Mrs P Swift, Vicky Tomgue and Mrs Wilson were genuine because they understood the same testimonials appeared on another website for another timeshare claims company under different names.

The ASA acknowledged that Timeshare Solutions said they held contact details for those who had given the testimonials. However, advertisers need to hold documentary evidence to demonstrate that testimonials used in their advertising were genuine – contact details for the people who gave them, and that testimonials must relate to the advertised product. The ASA requested evidence of the original testimonials together with the contact details. Timeshare Solutions were unable to demonstrate the testimonials were genuine or that they related to their services. Therefore, the ASA concluded that the use of the testimonials on their website was misleading.

The ASA therefore upheld the complaint and concluded that testimonials must not appear again.

The details of the ASA adjudication can be found on the ASA website – http://www.asa.org.uk

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