About Us

The Timeshare Helpline is a part of the Timeshare Task Force initiative, both are managed by KwikChex.
KwikChex has been vetted and approved by Trading Standards – acknowledging the diligence and quality of our work – particularly in respect of providing free and effective assistance to consumers affected by timeshare and related holiday products. Our official ‘Buy with Confidence’ accreditation can be viewed on this link.
KwikChex is also a Corporate Affiliate member of the Chartered Trading Standards Institute (CTSI) – a process that requires sponsorship from Trading Standards Officers and approval by the CTSI More details.

FREE ASSISTANCE

If you have any concerns about a Timeshare business and if you require assistance with a problem. We are successfully helping consumers with refunds and relinquishments and with law enforcement where breaches of law may have occurred.

CHECK A BUSINESS FIRST

The purpose of The Timeshare Business Check website is to verify information regarding businesses operating within, or associated with the European timeshare sector. Please use this site to check for information on a business before considering using it. Check a business here.

ADVICE & LINKS

For helpful advice and links please visit our websites:

Timeshare Task Force

Timeshare Business Check

CONTACT US

Should you wish to make an enquiry please complete the relevant web form to provide the details we require for a quick comprehensive reply, click here.

You can of course also use our timeshare helpline –
UK: 0044 (0)1202 832012
France: 0033 (0)170702227
España: 0034 (0)932201691
Italia: 0039 (0)236006613

“‘I would like to thank you all again for your help in this matter. I always received an answer immediately with expert advice, also with great understanding. Thank you again.” Mr C, Feb 2017

TESTIMONIALS

RECENT NEWS

EZE Group Update 1st May

We have been informed that the sentencing hearing for EZE Group and Dominic  & Stephanie O'Reilly did not take place yesterday (30th April) as applications have been made by the EZE defence. We will issue…

Warning – Andore Marketing

It has come to our notice that a new company Andore Marketing (full name Andore Marketing & Management SL) in Tenerife has been selling EZE products as lately as March of this year, we would…

Court trial for alleged timeshare fraud to start

17/04/18 Credits: The Daily Echo (bournemouthecho.co.uk) THE crown court trial of four people charged in connection with an alleged timeshare fraud is likely to start in Bournemouth tomorrow. Prosecutors claim the alleged fraud spanned around…

ITRA Lose again in court

Another consumer supported by the free services of the Timeshare Task Force has been awarded a full refund, plus costs and interests totalling nearly £10,000 On 27th March at Workington County Court, ITRA were ordered…

Timeshare Legal Services & The ‘Timeshare Ombudsman’ Warning

We have recently received a report that the company Timeshare Legal Services (www.timesharelegalservices.co.uk) has been contacting consumers and stating they were given their information from the 'Timeshare Ombudsman' (www.timeshareombudsman.org.uk). We are not aware of an…

Another Court Judgement Against ITRA

Consumer awarded over £4800 as judge declares that breaches of contract by International Refund Action Ltd. (ITRA) were “completely unacceptable” KwikChex can report that on Friday 19 January 2018,  at Weston-Super-Mare County Court, another consumer…

EZE Group guilty of scamming consumers

On Friday, 17th November, EZE Europe Ltd., Dominic O’Reilly (described as the CEO of EZE Group) and his daughter Stephanie O’Reilly, a director of EZE Europe Ltd., appeared at Birmingham Magistrates’ Court. All pleaded guilty…

More News